In case of complaints you can choose from the options below:
With the exact wording of the error, at the following e-mail address: info@hellopay.hu
Our colleagues will contact you within 2 working days of the notification.
Personal Customer Service
Only at customer reception time, at a pre-arranged time, which you can request at info@hellopay.hu.
Opening hours:
Monday-Friday: 10:00–18:00
Saturday-Sunday: Close
We will then investigate all the details of your written complaint, and issue our response in written form within a couple of days, but this can take up to 30 business days.